Help and contact
Got a question about LYAA World, a problem in the game or found a bug? Write to us. We usually answer within two working days.
Contact
Email: info@lyaa.ai
Please tell us your user name and whether you play in the browser, on iPhone or on Android. Never send us your password.
Someone is bothering you
Tap their character and choose “🚩 Report”. You can block them there right away. A picture on a house wall is reported right at the picture. We look at every report.
Forgot your password
Tap “Forgot password?” when signing in. We send an email to your account’s address.
For parents
LYAA World is for ages 13 and up. Players aged 13 to 15 need a parent’s consent. We are happy to answer questions or concerns at info@lyaa.ai.
Delete your account
How to delete your account, even without the app, is explained under Delete account.